Delforge Method Programmes
We have developed a series of programmes for business owners craving structure and guidance, which combine online learning and our signature 1-1 coaching. This combination gives you a truly personal experience and bespoke guidance throughout the process. After years of coaching salon and spa owners, we know this combination is the fastest route to success.
Our Business Analysis 1-1 coaching is tailored for anyone feeling lost or wanting clarity in their business. We focus on finding a way for you to move forward with conviction, giving you long-term solutions with clear steps to accomplishing your goals.
Managing a team is challenging. As a manager or owner, this programme will provide you with top level management skills and an opportunity to learn the full range of qualities you need to be a successful leader.
Often underestimated, Reception is one of the key roles in every business. Being the first and last impression on the customer is undoubtedly an area you need to get right every time. Consistency is key here.
By creating a retail culture you can unlock new revenue streams driven by cross-selling, up-selling and promoting customer loyalty. This is focused on creating an environment fully optimised to encourage retail sales.
Creating and fostering an outstanding retail culture in the spa and salon industries can make a business stand out, and guarantee success on a long-term basis. The customer is the most important part of the equation.
Success is all about sales, and Reception is your power tool, too often underestimated in its ability to sell. This programme focuses on the customer journey, bringing your reception team to an elite level of service, and sales.
