Retail - Thinking Outside The Box
This month I caught up with Laura Sarao from Wild for Dogs www.wildfordogs.co.uk and what a pleasure it was. Laura was once part of our...
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2 min read
Delegation Through The Eyes of a Manager
If you’re anything like me, asking someone else in the salon to do any tasks was not in my nature. If I had to show you, give you...
3 min read
A Day In The Life Of Time Management From A Manager's Perspective
We love our jobs, we love the industry we work in. I mean, you must in order to do the job of salon manager. In order to handle the day...
2 min read
Imposter Syndrome
Noun: the persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own...
3 min read
The Emotional Side Of The Business
In my eyes, nurturing the emotional side of the business becomes crucial in growing your Leadership skills and developing your ability to...
3 min read
Winging it only gets us so far…
I have definitely been guilty of winging it in the early days in my business, working from one month to the next and breathing a sigh of...
2 min read
Why Structure Is A Key Aspect of Your Business That Will Empower You.
I’ve been talking a lot about empowerment recently as we face a difficult period since the pandemic started and the same few scenarios...
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“Reception is Dead Money”
We often speak to salon owners who believe that reception is simply an extra cost that never brings revenue, so what is the point of...
3 min read
How can I make my staff feel valued?
Recognising an employee's achievement is always a good idea; however, the pandemic has made the way we value them more challenging as...
2 min read
When Our Minds Are Flooded
"Procrastination is the habit of delaying an important task, usually by focusing on less urgent, more enjoyable, and easier activities...
3 min read
What is it like to attend a business retreat?
Last year I co-hosted a business retreat with Tiphaine from Expertise Spa Bien-être for the first time. We loved the experience, so I...
2 min read
Less Is More
What does this even mean? We hear this saying used in many scenarios in life, however It resonates with me wholeheartedly when being the...
4 min read
Are You Ready For 2023?
Are you ready for Christmas? It's been a challenging year and continues to be with everything that is going on, and unless you have been...
2 min read
Why is letting go so hard?
It's our baby, our life's work, we are the best at what we do, and we don't want to let go of that. Maybe for fear of what will happen if...
3 min read
Why create a strategy?
I firmly believe that having a strategy behind your business is the only way to build solid foundations and achieve the growth you desire...
3 min read
Working Can Be An Addiction
When you are a business owner, it can be tough to switch off and have a proper break without worrying about the ins and outs of the...
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Getting away from the Daily Grind
Wow how to get out of the daily grind…..I remember asking myself this many times when I owned my Skin & Beauty Clinic. We get stuck in...
3 min read
Member's Spotlight: Bodhi Tree Spa
In this month's Members Spotlight we leave the hustle and bustle of central London for the quiet countryside of Chalfont St Peter village...
2 min read
The power of understanding leadership
I always say I fell into owning my own business as I am sure most people in my position have also done and it’s what I hear time and time...
5 min read
The 10 Rules of Rota Creation
The creation of a rota can be difficult as you not only have to consider your customer’s needs but also ensure your employees are...
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